Contact Best Sweeps Casinos — Reach Our Editorial Team

Got a question about how we rank sweepstakes casinos, spotted something that needs updating, or want to flag an issue with one of the operators we cover? Here is how to reach the team behind Best Sweeps Casinos and what you can expect once you do.

Ways to Get in Touch

Email is the best way to reach us. Send your message to [email protected] and a member of our editorial team will read it personally. We do not outsource replies to automated systems, so responses can take a couple of working days, longer if we are mid-way through updating our reviews or checking new sweepstakes casino offers.

When you write in, a short note on what your message is about helps us route it to the right person faster. For example, let us know if you are asking about a specific operator's redemption rules, reporting an outdated welcome offer, or getting in touch for a partnership enquiry.

What You Can Contact Us About

Questions about how sweepstakes casinos work — If the difference between Gold Coins and Sweepstakes Coins, or how prize redemption works, isn't clear after reading our guides, ask us directly.
Corrections and accuracy checks — Welcome offers, eligible states, and redemption thresholds change often. If you notice something on our site that looks out of date for any operator listed, including Spinblitz, Lone Star, or any other platform we cover, let us know so we can look into it.
Feedback on our rankings — We welcome input on how we compare social casinos, whether that's about our RTP research, game libraries, or how we weigh promotional terms.
Content suggestions — If there's a sweepstakes casino topic, state-specific legal question, or comparison you'd like to see covered, tell us and we'll consider it for a future update.
Partnership and editorial enquiries — Operators or industry contacts wanting to discuss a working relationship should introduce themselves and outline the enquiry clearly. Note that any commercial relationship never determines how an operator is rated or ranked on this site.
Responsible play concerns — If you or someone you know is struggling with time or money spent on social casino games, mention this in your message and we will point you toward appropriate support resources.

What We Cannot Help With

We are an independent comparison and review site, not an operator, payment processor, or customer support desk for any of the platforms we list. If your enquiry concerns a specific account, a pending Sweepstakes Coins redemption, identity verification, or a payment issue, you will need to contact that operator directly through the support channels listed on their own site. We also cannot offer legal advice on whether a particular sweepstakes casino is permitted in your state — for that, check the operator's terms and your state's current regulations, since availability and rules can and do change.

How We Handle Your Message

Every email is reviewed by an actual person on our team, not a bot. We aim to reply within a couple of working days, though enquiries that require us to verify current welcome offers, eligible states, or redemption terms for an operator may take a little longer, since we check details before responding rather than relying on old information.

If your message points out an error, such as an outdated bonus figure or a state eligibility change for any operator on our list of casino options, we treat that seriously. Keeping our comparisons accurate matters more to us than any single page looking polished, and reader reports are one of the ways we catch things that have moved on since our last review.

Before You Write In

A few things are worth checking first, since they cover the most common questions we receive:

Welcome offers such as Gold Coins packages or free Sweepstakes Coins bundles are tied to specific terms set by each operator, including minimum age (18+ or 21+ depending on the platform and state), eligible states, and any wagering or redemption conditions. These sit on the operator's own site and in our individual reviews.
Sweepstakes casinos are not available in every state, and some states restrict or prohibit this model entirely. If you are unsure whether a platform serves your state, that operator's terms page is the definitive source, not our summary.
No purchase is necessary to participate in a legitimate sweepstakes casino promotion. If you have questions about the free alternative method of entry offered by a specific operator, that detail is usually found in the operator's official rules.

Reaching Out With Confidence

Whether you're comparing new sweepstakes casinos, double-checking a redemption threshold, or just want to tell us we got something wrong, we would rather hear from you than have inaccurate information sit on our site. Drop us a line at [email protected] and we will get back to you as soon as we can.